Job Title: Field Service Engineers
Salary: £30,000 - 34,000 (DoE)
Location: London
Job type: Permanent
Vacancy Reference: HQ6192
Field Service Engineers are required immediately by an innovative engineering company for a market-leading product range that provides a unique water system for homes and businesses. Field Service Engineers work on fault reports, maintain accurate stock levels, complete surveys, attend customer visits and ad-hoc technical issues. Field Service Engineers are based from home and are provided with tools, full training, a uniform and a van. This is an great opportunity to join a mature, international company offering stability and career progression.
Key Responsibilities:
- Install and maintain the product range in commercial and residential premises whilst delivering the highest levels of customer service.
- Undertake planned preventative and reactive maintenance.
- Resolve technical faults and provide routine technical assistance as and when required.
- Promote the product portfolio and efficiently up sell wherever appropriate – from service contract provision to additional items of hardware and associated ancillaries.
Knowledge, skills and qualifications - essential:
To be considered for this varied and challenging role within a market leading operation you will need to have the following:
- Electro-mechanical experience.
- Field Service engineering experience ideally in domestic white goods, commercial catering equipment, service repair and installation or similar role.
- Experience of fault finding.
- Ability to work unsupervised and use own initiative.
- An ability to prioritise workload.
- Exceptional customer facing communication skills.
- Projects a professional image always.
- Full UK driving licence.
Knowledge, skills and qualifications - desirable:
- Electrically qualified.
- Willing to mentor and coach less experienced staff.
- Flexible and positive attitude, willing to go the extra mile to ensure deadlines are met.
- High attention to detail.
- Drive and commitment to improve own skills and receptive to new ideas and ways of working.
- Can-do attitude to overcoming technical problems as soon as they arise.
Benefits:
- Performance related bonus.
- 25 days annual leave.
- Contributory pension.
- Life assurance.
Salary:
£30,000 - 34,000 (DoE)
This job is no longer available for new applications.