Job Details

Job Ref :
 
Job Title :
Front of House Manager 
Job Category :
Posted :
9/18/2021 10:48:02 AM 
Company Name :
The rpc Group of Companies 
Location :
Arundel, West Sussex, England 
Benefits :
Tronc £2500+Benefits 
Salary :
£32k - 34k per year + Tronc £2500+Benefits 
Security :
Other 
Description :

The Company and the Role:

The Company and brand are possibly the most talked-about group of Hotels to emerge in recent years, with new and exciting expansion plans this year and next, for its casual and quirky brand of superior elegance in fabulous surroundings.

Seeking enthusiastic permanent Front of House Manager to join their recently opened hotel and Rosette standard restaurant team, located in the beautiful area near Arundel.

A Front of House Manager role at this establishment is like no other. You will be working with an award-winning customer focused hotel and restaurant group.

This amazing concept has been recognised with many accolades and industry awards.

It can be challenging at times but extremely rewarding.

As Front of House Manager, you will be overseeing all guest and staff engagements across the hotel, ensuring that high standards are kept, and guest expectations are exceeded.

The Front of House Manager is valued, developed, nurtured, and celebrated, you are mentoring and guiding a team of resolute, enthusiastic, creative, forward-thinking, open-minded customer service and hospitality professionals.

Own transport essential to get to the venue, no live-in or public transport links.

Key Features of the Role:

  • Primarily responsible for ensuring the smooth running of this 5-Star hotel`s daily operations.
  • Manage, mentor, train, and coach everyone in your team to maintain exacting standards.
  • Responding to guests needs and coordinate between all departments.
  • The first point of contact for all queries and issues raised by guests or staff.
  • Ensuring all departments are operating efficiently.
  • Work full time permanent hours 5 days a week.

Knowledge and Skills Required:

  • Experience of working in a similar role (such as Reception Manager / FOH Manager), someone coming from a senior front of house position in F&B is the most desirable match.
  • You must have exposure to hotel food and beverage operations and be experienced in using OPERA.
  • Capable of managing and motivating a team of hospitality professionals
  • Practical experience should ideally be supported by some form of hospitality qualification.
  • Essential you can work as part of a respectful and communicative team, supporting others.
  • Previous Rosette or Michelin experience is not essential but is an advantage.

What is on Offer?

A Front of House Manager opportunity that others will envy.

Basic annual salary £32K - £34K, judged on interview, trial, and experience.

Tronc (service charges) available on top of basic salary, estimated about £2,500pa.

Working 50 hours per week, 5 days a week, mix of shifts, with some weekends off.

Realistic career development and progression if you want it, training, and coaching.

A company that promotes your health and wellbeing first and foremost.

Opportunities to work in France, across the South Coast and on round the world charters as part of the groups Fine-Dining experience packages.

Holiday entitlement 20 days plus all bank and public holidays, rising 1 day each year for 5 yrs.

Company pension, meals on duty, uniforms, long service awards, childcare vouchers, cycle to work scheme, Perkbox employee discount scheme, discounts on room rates across the group`s hotels and discounted meals and spa days across the group`s hotels.

Applicants Please Note:

Do not apply for this vacancy unless you are an experienced hotel food and beverage professional at a supervisor, manager, or senior level position.

For UK based roles, in line with the requirements of the UK Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to making an application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

By applying for this vacancy, you are giving your consent for rpc to hold your details on our database and to contact you in respect of providing you with work finding services.

We are committed to protecting the privacy and security of both Client and Candidate information.

Full details are available in our Data Protection Policy and Privacy Policy both



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