Job Details

Job Ref :
Job Title :
Hotel Manager 
Job Category :
Posted :
12/12/2019 10:37:23 PM 
Company Name :
The rpc Group of Companies 
Location :
Salisbury, Wiltshire, England 
Benefits :
Salary :
£40k - 50k per year + benefits 
Security :
Description :

The Company and the Role:
The Company is a genuine independently owned group of Hotels, Restaurants and Bars across the South, looking for a successful and proven permanent Hotel Manager, based in Salisbury, Wiltshire.
Situated in the beautiful countryside of Wiltshire, the Hotel and Spa is a short walk from the Cathedral City Centre of Salisbury. With its historic market square, as well as being conveniently located close to the world-famous Stonehenge.
The Hotel is a Georgian Mansion House originally dated back to the 1800`s. However, it was restored with a modern extension and now offers 45 bedrooms of highly rated 4-star excellence, and it has an AA rosette awarded restaurant.
The position reports into the Group Operations and Development Manager who is normally based at the hotel 3 days a week.
The Company is looking for a Hotel Manager who is adaptable, a good communicator, creative, able to make decisions, as well as someone who can influence others, manage themselves and motivate the team with integrity and maintain high level of customer service standards.

Key Features of the Role:
The Hotel Manager will take control and accountability for all the Hotel departments, ensuring they are meeting legal, financial and operational quality standards.
Adopt a hands-on approach, led by example and deliver excellent service, through the effective management of all the Hotel departments.
Monitor and maintain required KPI`s, including food and beverage gross profit margins, utilities costs and staff cost to turnover percentages.
Be aware of costs and manage their control by way of rotas, wages, stock management, budget and waste awareness and GP.
Be the key motivator in moving the Hotel`s business forward, using marketing tools.
Able to anticipate guests` needs and to encourage the team to do likewise, therefore enhancing guest satisfaction.
Empower the team to be able to handle all guest feedback for positive and negative and record correctly.
Ensure all areas of the hotel are well maintained, front and back of house.

Knowledge and Skills Required:
You should be an accomplished and proven successful Hotel Manager from a similar sized and star rated level or higher venue.
Experienced in compiling, maintaining and updating a Standard Operating Procedure manual, ensuring that these operational standards are introduced and maintained throughout the hotel
The Hotel Manager will need to know how to assist and implement training on various subjects including induction of new arrivals, appraising talented personnel and empower your team to effectively fulfil their roles as well as managing multiple teams in the hotel.
Must have previous experience of promoting sales awareness and maximising sales opportunities throughout the hotel`s operations and its marketing tools.
You must have awareness of how the various departments impact on the Hotel profit and loss and GP, confidently controlling wages and stock.
You will have experience managing team KPI`s, motivating performance and you must understand hotel financials.
You will need to have prior knowledge on how to comply with security, health and safety policy standards, able to actively deal with prevention, recovery and investigation and follow-up of any complaints and how to maintain the department and hotel security.

What`s on Offer?
A total financial package ranging from £40,000 to £50,000 per annum which includes a basic salary and a bonus scheme.
The Hotel Manager will be assessed at interview and on career record when determining basic salary, (bonus determined by the success and profitability of the hotel).
20 days` holiday + bank holidays.
Full time hours.
Onsite parking.
Reduced group hotel tariffs.
Group staff discount card for food and drink across the entire range of venues.

Applicants Please Note:
Do not apply for this vacancy unless you are an experienced Hotel Manager.
For UK based roles, in line with the requirements of the UK Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to making an application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
By applying for this vacancy, you are giving your consent for us to hold your details on our database. We are committed to protecting the privacy and security of both Client and Candidate information. Full details are available in our Data Protection Policy and Privacy Policy both of which can be viewed under the \"Policies\" section of our website.
rpc catering & hospitality recruitment is a leading catering and hospitality recruitment specialist supplying Chefs of all grades and Hospitality General /

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