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Job Ref :

Job Title :

Forklift Field Service Engineer

Job Category :

Engineering |

Posted :

10/18/2019 5:11:30 PM

Company Name :

Forces Recruitment Services

Location :

Trowbridge, Wiltshire, England

Benefits :

+ OT + training + pension + van

Salary :

£23k - 28k per year + + OT + training + pension +

Security :

Other

Description :

Our client is looking for and experienced Field Service Engineer to join a leading Material Handling Equipment provider. An NVQ Level 3 in Engineering or equivalent is essential. The Field Service Engineer will have experience of maintenance, fault finding and diagnosis on all aspects of electrical, mechanical, engineering, hydraulic and pneumatic systems on all types of lift trucks.

Applications from suitably experienced ex-military personnel (British Army, Royal Air Force, Royal Navy or Royal Marines) are strongly encouraged to apply.

Key Responsibilities:

Precede to customers premises as advised, report to the customers contact, locate equipment, diagnose fault, and once the fault has been diagnosed inform service coordinator and the customer of the approximate time of completion.
Rectify any faults as required by the customer, ensuring that the machine is left operating in a safe condition, and that the work has been carried out to the customer’s satisfaction.
To carry out routine maintenance as directed ensuring that all necessary service parts are available prior to attending customers site, all quoted work to be highlighted by liaison personally with the customer.
To liaise directly with the customers whilst on site to endeavour to obtain their agreement to proceed with any follow up repairs or other work that may be required following a service or repair, to obtain a valid purchase order number where necessary authorising such a repair.
To keep non-recoverable and unnecessary travel time to a minimum by
Liaising and communicating with Service Control Department.
Proactively participating in planning workload
Establishing / maintaining and appropriate level of van stock/tooling
To submit detailed and a correctly completed parts requisition or when making requests by phone provide sufficient information as may be required to enable parts to be obtained accurately and in a timely manner.
To work mostly without supervision by using own initiative, in a safe manner as laid down by Health & Safety at Work act.

Person Specification:

Essential

A minimum NVQ Level 3 or equivalent in engineering
A strong mechanical knowledge in a heavy plant background i.e., powered access excavators or forklifts
Must be competent in electro /hydraulic systems
Experience in fault finding/ diagnostics
Must be able to communicate professionally as you will be working closely with customers and colleagues

Other information