Job Details

Job Ref :
 
Job Title :
Automotive Service Advisor - Cambridge 
Job Category :
Automotive |  
Posted :
9/9/2019 10:34:15 AM 
Company Name :
Forces Recruitment Services 
Location :
Cambridge, Cambridgeshire, England 
Benefits :
 
Salary :
£20k - 24k per year 
Security :
Other 
Description :

Permanent

Service Advisor Cambridge

Automotive

45 Hours per Week

Main Duties and Responsibilties

Preparing job cards and raising invoices in line with works carried out and manufacturer guidelines using Kerridge DMS System and outside customer authorisation platforms

Answering the telephone and dealing with customer enquiries

Dealing with customer enquiries on the Service Reception Counter

Liaising with the Team of Technicians

Managing the shifts work load in accordance with customer expectations

Managing service bookings on day to day basis

Liaising with Subcontractors to arrange works and chasing when required

Keeping customers up to date with requests, costs and authorisations

Complete estimates accurately, clearly and quickly

To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner



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