Job Details
Field Service Engineer Birmingham
Permanent
Monday to Friday 08.00am to 16.30pm with 30 minutes for lunch
Overtime but not guaranteed, pension, life assurance, Company Van and Fuel Card
Our Client is offering an opportuntiy for an experienced Field Service Engineer to join a leading material Handling Equipment provider across the UK. The Engineer will need experience of carrying out maintenance, fault finding and diagnosis on all types of lift trucks.
Applications from Ex-Military personnel are strongly encourgaed
Key Responsibilities
Proceed to customers premises as advised, report to the customers contact, locate equipment, diagnose fault, once the fault has been diagnoses inform Service Coordinator and the customer of the approximate time of completion. Rectify any faults as required by the Customer, ensuring that the machine is left operating in a safe condition, and that the work has been carried out to the customers satisfaction.
To carry out routine maintenance as directed ensuring all necessary service parts are available prior to attending customers site, all quoted work to be highlighed by liaison personally with the customer
To liaise directly with the customers whilst on site to endeavor to obtain their agreement to proceed with any follow up repairs or other work that maybe required following a service or repair, to obtain a valid purchase order number where necessar authorising such a repair. It may be necessary to provide verbal estimates in conjunction with the Service manager / Supervisor.
To keep non -recoverable and unnecessary travel time to a minimum by
Liaising and communicating with Service Control Department.
Establishig/maintaining appropriate level of van stock/ tooling in conjunction with the Service manager
To submit detailed and a correctly completed Parts Requisition or when making requests by phone provide sufficient information as may be required.
To work mostly without supervision by using your own initiative
Qualifications and Experience
A minimum NVQ Level 2 or equivalent in engineering
A strong mechanical knowlegde in a heavy plant background, ie powered access excavators or forklifts
Must be competent in electro /hydraulic systems
Experience in fault finding / diagnostics
Must be able to communicate professionally as you will be working closely with customers and colleagues
This job is no longer available for new applications.
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