Senior Parts person
Permanent
Leicester
42.5 hours per week
Main Duties and Responsibilties
Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
Sets high standards for self and others, work effectively in partnership with all colleagues, supports with actions that secure achievement of the team objectives
Excellent organisational skills in a customer service environment
Prior knowledge of the automotive industry
Experience with accounting and payment processes including invoicing and payment collection
Computer literate (word, excel and outlook
Excellent administration skills
Good clear telephone manner
Customer service driven
Strive to ensure customer satisfaction at all times