Permanent
Field Service Engineer Covering Derby
8am to 4.30pm Monday to Thursday and 8am to 4pm Friday.
Our client is seeking a Field Service Engineer to carry out service repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health & Safety and Quality procedures.
Responsibilities
To Service and repair forklift trucks
To provide reliable information to the customer with regards to maintenance, consultation on repairs and to provide advice on the use of STILL equipment.
To carry out inspections and monitor the safety of the repaired and maintaned trucks.
To liaise with the Service Controller, customer and Regional Service Manager to ensure information regarding individual forklifts and equipment is shared including damage or requests for a replacement truck in the event of a long repair, as well as keeping all relevant parties up to date with the progress of work activities.
To work closeley with the Sales team and refer leads
To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales
To make proposals for the improvement of the implementation of work activities and working conditions
To ensure Health & Safety standards, regulations and procedures are abided by at all times
To take responsibility for all equipment and tooling (including van/laptop/printer etc) and ensure that it is in a safe condition for the type of work being undertaken
To obtain customer purchase orders and signed authorisation to carry out work
To take responsibility for van weight and safe/roadworthy condition before use
To take full responsibility for stock on van and assigned to jobs raised
To work to and understand KPIS relating to service, admin and stock