Job Details
We are currently actively seeking a Nightshift Parts Advisor for our branch in Coventry
Hours during probation period will be 12pm - 10pm Monday to Friday
On successful completion of probation period the hours would change to 4pm to 2am Monday to Friday
No Weekends
Salary £25,000
Permanent
Job Description
Receive all parts orders, interpreting customer requirements and giving advice on any additonal requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
Locate unavailble items from other suppliers and arrange for delivery or pass order to stock control for Vehicle Off Road (V.O.R) orders to be raised
To make up customer orders for despatch as required, ensuring all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress
Ensaure that the image and levels of customer service within the department is in line with company standards
Ensure all customer complaints are dealt with
Handle all internal and external customers and suppliers with courtesy and ensure the Company experience is delivered
Adhere to Health & Safety Policies and procedures
Good telephone answering skills/interpersonal skills
Stock control experience
Ability to work under pressure and alone
Basic working knowledge of Vehicle Technology
This job is no longer available for new applications.
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