Job Details
A pioneering provider of technology solutions for millions of older people, or those with complex health needs, is looking for a fire engineer to join their growing team. Through great technical and interpersonal skills, the fire engineer will provide the highest quality commissioning and maintenance of fire detection systems and third party products. This is a great opportunity to work for a market leader in the use of technology to enhance the quality of care and the lives of people in residential homes or supported living accommodation.
Applications from ex-military personnel (British Army, Royal Air Force, Royal Navy and Royal Marines) are strongly encouraged.
Key Responsibilities:
- Repair and maintain equipment and systems
- Perform preventative maintenance checks
- Provide technical assistance and training to other team members and customers
- Mentor and coach Warden Call Technicians and Engineers on Fire Detection Systems
- Installation activities, site visits / commissioning / surveys etc. for Warden Call Systems
- A first-rate fix-rate which consistently meets or exceeds 95% of all jobs attended
- Identify and resolve issues impacting upon customer satisfaction
- Commission new installations prior to hand-over
- Have an in-depth knowledge of all core products
- Achieve and exceed productivity and performance targets and KPIs
- Promote the company as a world class service provider
Knowledge, skills and qualifications - essential:
- A basic understanding of Electrical and Electronic systems/principles
- An electrical/electronic qualification or equivalent to NVQ level 2
- Experience repairing Intruder Alarms, CCTV, Door Entry, Access Control, Environmental Monitoring/Control, Fire Detection, Nurse Call, etc.
- Problem solving and analytical skills
- Effective communication skills
- Excellent time management and planning skills
- Ability to work at heights or in confined dusty spaces
- Good IT skills
- Sound knowledge of Health & Safety issues
- Experience of working with KPI’s, performance measures, SLA’s or similar
- Experience of working with the elderly or vulnerable
- Full driving licence
Knowledge, skills and qualifications - desirable:
- Qualified to BS7671, Part P in electrical installation and the relevant FIA training units
- Knowledge/experience of Fire Alarm installation, commissioning, maintenance and repair
- Knowledge of the relevant British Standards regarding Fire Alarm systems currently BS5839
- Comprehensive technical understanding of Electrical and Electronic systems /principles
- A pass at ONC level, equivalent NVQ Level 3 or demonstrable alternative in a technical discipline (specifically Electrical or Electronic Engineering)
- Demonstrable knowledge of networks and IP based systems
Person Specification:
You should be smart and tidy in appearance with a good health record and a flexible approach to work. In addition, you will be someone who is able to demonstrate a customer first attitude. It is essential that you are able to communicate at all levels of management, residents and carers and deal with all aspects of service in a sensitive and positive manner. You will be willing to undertake training as required and will agree to undertake a CRB check.
Benefits:
To be discussed at interview
Salary: £23,500-£25,000 DOE
This job is no longer available for new applications.
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