Job Details

Job Ref :
7896/2017/IT6485JFJ 
Job Title :
IT Support Engineer 
Job Category :
Posted :
25/11/2017 16:05:22 
Company Name :
4exMilitary Jobs Ltd (2010) 
Location :
Bristol 
Benefits :
 
Salary :
£30000 - £35000 per annum 
Security :
DV 
Description :
The Company and the Role:

For 200 years our international client has made incredible and innovative solutions enabling people to deliver their best performance under extreme conditions. The Company`s maritime surveillance solutions have improved the safety, efficiency and security of maritime transportation and its infrastructure by providing exceptional optimal maritime domain awareness.

Their solutions are in service with the world`s leading maritime coastal organisations, most successful port authorities and safest offshore operators.

This is a great opportunity to join this expanding Company at a time when real development is forging ahead with exciting prospects and a fresh approach to nurturing development.

In addition to their main office in Scandinavia they have offices in the Far East and the UK. As their UK office continues to grow, they are seeking an experienced IT Support Engineer to be based in Bristol with a qualification from the Information, Communication and Technology (ICT) industry and with experience in providing technical support in accordance with the Information Technology Infrastructure Library (ITIL) framework. The position is permanent.

Key Features of the Role:

The position will be instrumental in the provision of ICT technical support service including operating systems (Windows & Linux), RDBS (primarily SQL Server), 3rd party software (primarily VMware), proprietary software and networks (LAN/WAN).

Across the various locations preventative and rectification maintenance will be necessary both on land and offshore. Along with the varied challenges will be the installation, commissioning and setting-to-work activities at their world-wide customer locations to coincide with the provision of technical and operational training at those same locations. Remote and onsite support, 24/7, is managed on a rota system allowing coverage nationally and on a globally.

Within the Company there will be provision to provide technical support to the Marketing and Sales departments along with the production of important regular reports and necessary documentation for administration and invoicing purposes.

Support will be varied in location and discipline, covering the marine sensors including radar, radio, CCTV, AIS, etc. On a more personal level this position will contribute in customer support department meetings, if required.

A significant amount of time will be spent in Scandinavia, especially during the probationary period. Thereafter, extensive travel can be expected within UK and overseas including working offshore and at height.



Knowledge and Skills:

You will ideally be an accomplished IT Support Engineer, a team player but also able to work independently. The main gauge for success will be from results achieved and actions undertaken coupled with good communication skills - clarity of message is important.

Other essential requirements are: ITIL Foundation and MCSA: SQL Server 2014/16, ITIL & T-SQL optimisation.

There is also a preference for: CCNA, SaaS, Amazon Web Services or equivalent and Docker or equivalent.

What`s on Offer:

Annual remuneration package of £30-35k depending upon your experience and skill set.

5% pension and other benefits which include 20 days holiday plus bank and public holidays, life insurance; parking, medical and dental insurance. A Car is negotiable.

Please do not apply for this vacancy unless you are an experienced IT Support Engineer.

4exMilitary receives an overwhelming number of CV`s /Resumes each day, and each one is reviewed personally by a Consultant. Our pre-selection process is very thorough in order to meet the specific requirements of our clients.

If your details meet the criteria set by our client, then we will contact you regarding the position. If you are not contacted by us, then please assume that your application has not been successful on this occasion. However, we will keep your details on file and should another suitable or matching vacancy become available then we will contact you.

We highly recommend you \"Like\" or \"Follow\" our social media pages (Facebook, Twitter etc) as we post all our vacancies through notifications and you may find an alternative vacancy that is suitable.

4exMilitary Jobs Ltd is at the forefront of supplying military leavers and ex-military personnel working in logistics and supply chain, facilities management, catering, hospitality and life support services, military and defence support services, aviation and aerospace, IT and telecoms, fuel supply and distribution, security, retail, wholesale and PX, QA / QC and food safety, health and safety, HR, training and instructors, wealth management, engineering and construction, naval, port and marine- Worldwide!

We frequently manage confidential appointments on behalf of our clients, many of which are not advertised.

If you are about to leave the Armed Forces or are ex-military seeking to develop your career, please do not hesitate to contact us for a confidential discussion and access to our complete portfolio of current opportunities.

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