Job Details

Job Ref :
 
Job Title :
Maintenance Controller - South Normanton 
Job Category :
Automotive |  
Posted :
16/10/2017 14:39:52 
Company Name :
Forces Recruitment Services 
Location :
South Normanton, Derbyshire, England 
Benefits :
 
Salary :
£18k - 20k per year 
Security :
Other 
Description :

Maintenance Controller

Permanent

South Normanton

Reports to : Head of Fleet Manager

Shift Work

Three Week Rotational Shift Pattern - 365 days per year, will be required to work bank holidays

Shift A 5am - 3pm, Monday to Thursday - 7 days off

Shift B 6am - 6pm, Friday to Sunday

Shift C 2pm - 11pm, Monday to Thursday - 3 days off

37.5 average working hours per week

25 Days holiday entitlement,

 

JOB SUMMARY

This company have a number of positions available for Customer Service Advisor for their NEW call centre based in Alfreton, Derbyshire

Providing Fleet management solutions to a wide range of customers and the role is to provide telephone support to a diverse range of fleet clients

KEY RESPONSIBILITIES

Manage inbound calls

Arrange service support

Control live vehicle events

Ensure all compliance administration is maintained

Part of the job will be to plan scheduled service bookings and communicate these to the customer and service providers

THE CANDIDATE

The successful candidate will provide a high level of customer service and will have the ability to fully understand and fulfill customer needs in a busy and fast paced environment

You will be able to build strong workins relationships with customers, suppliers and internal and external colleagues. You will have proficient call handling skills and be able to assess 



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