Job Details
Maintenance Controller
Permanent
South Normanton
Reports to : Head of Fleet Manager
Shift Work
Three Week Rotational Shift Pattern - 365 days per year, will be required to work bank holidays
Shift A 5am - 3pm, Monday to Thursday - 7 days off
Shift B 6am - 6pm, Friday to Sunday
Shift C 2pm - 11pm, Monday to Thursday - 3 days off
37.5 average working hours per week
25 Days holiday entitlement,
JOB SUMMARY
This company have a number of positions available for Customer Service Advisor for their NEW call centre based in Alfreton, Derbyshire
Providing Fleet management solutions to a wide range of customers and the role is to provide telephone support to a diverse range of fleet clients
KEY RESPONSIBILITIES
Manage inbound calls
Arrange service support
Control live vehicle events
Ensure all compliance administration is maintained
Part of the job will be to plan scheduled service bookings and communicate these to the customer and service providers
THE CANDIDATE
The successful candidate will provide a high level of customer service and will have the ability to fully understand and fulfill customer needs in a busy and fast paced environment
You will be able to build strong workins relationships with customers, suppliers and internal and external colleagues. You will have proficient call handling skills and be able to assess
This job is no longer available for new applications.
Proud to be honouring the commitment of the Armed Forces Corporate Covenant and supporting the Armed Forces Community