Gas Service Engineer - Field Based - Banbury
£28,000 Dependent on experience, plus overtime, Company van, Pension and Healthcare
This company is looking for a flexible and motivated Gas Service Engineer to join our field based Assets team , providing engineering services and emergency response to the customers in the area
Predominately working outdoors, key responsibilities will include
Participation in a standby rota to respond to gas emergencies out of normal working hours
Participation in extensive travel in order to meet customer service standards for our ;argely rural customer base
Ensuring customer services levels are met at all times
Analyse performance and identify areas of improvement
We are looking for
A customer focussed individual with experience of delivering great service to gas consumers
Previous hands on gas industry experience is essential
Any relevant gas engineering experience would be considered useful and an understanding of LG and the installation and maintenance of bulk LPG tanks and cyclinders would be a distinct advantage
An industry recognised qualification such as Plumbing SNVQ, NVQ or City & Guilds is essential, with current ACS certification preferred
Whilst previous experience of working with LPG tanks would be ideal, full training and support will be given to the right individual
This role requires participation in a standby rota to respond to gas emergencies out of normal working hours and can involve extensive travel in order to meet customer service standards for our largely rural customer base. Therefore you will need to have a flexible, positive and adaptable approach
A full Uk driving licence is also essential
Have an in depth knowledge of relevant legislation and industry standards, including Health & Safety awareness
Appreciate the importance of and be able to follow procedures and instructions
This is a great opportunity for an Engineer with excellent problem solving and communication skills who is confident working on their own inititative on customer sites and who enjoys working mainly outdoors. A willingess to support other team members and colleagues is expected. You in turn will be suppported through an on going commitment to develop your own skills, understanding and expertise as an LPG specialist.
Demonstrate flexibility, participating in our standby rota
Have strong organisational skills with the ability to prioritise a varied workload
Be inquisitive, demonstrating innovative problem solving skills
Demonstrate confidence in your own ability and be able to remain calm under pressure
be an excellent communicator and be able to build strong relationships with all customers and members of the team
Demonstrate a positive and adaptable approach