Resettlement Courses
To find out more information about a course, including details of how to apply, click on the course title.
Principles of Change Management
This course is designed for Delegates to gain a comprehensive understanding of the challenges of Change Management, why change happens, how it happens and what needs to be done in order to overcome resistance to change. The course is highly intense with extensive Delegate participation and opportunities to apply Change Management techniques to a variety of scenarios. Delegates will develop their understanding of the challenges of Change Management and it’s impact on individuals, teams, organisations and leadership models.
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ITIL™ Foundation v3
The course is in the format of a detailed, modular introduction to the concepts. It covers terms, definitions, benefits, objectives and relationships within the It service management lifecycle
The course is based on principles described in the five core ITIL® Service Management books. The course prepares participants for the examination leading to the Foundation Certificate in IT in Service Management
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APM™ Introductory Certificate
This course provides Delegates with a broad introduction to the concepts of Project Management. The course will clarify the definition of a project and identify the core principles of Project Management. In relation to the contents of the course, it is structured to follow a typical project lifecycle, from Concept through Definition and Implementation to Handover & Closeout. It follows the APM syllabus and focuses on preparing Delegates to use Project Management best practices back in the work environment
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MSP™ Foundation and Practitioner
This is a fast paced examination-based course, which gives Delegates accreditation to two levels of MSP™ qualifications. The course equips Delegates with a detailed knowledge and structure of the MSP™ method covering how programmes evolve and how they are managed throughout their lifecycle. The course includes detailed coverage of programme documentation with development of strategies to manage benefits and Stakeholders. Additionally it includes techniques to identify and manage issues and risks.
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